Koboy89 Terms & Conditions – Complete Platform Usage Guide

This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User") and Koboy89 ("Platform", "We", "Company"). These terms take effect as soon as you access, register, or use any part of the Koboy89 platform, including the website, mobile app, and all services we offer.

By using the Koboy89, you confirm that:

• You have read and fully understood these Terms & Conditions.
• You agree to comply with all rules and policies set out herein.
• You meet all eligibility requirements set by Koboy89.
• You use this platform of your own free will and are fully responsible for your own actions.

To use the Koboy89, you must meet all of the following requirements at all times:

• Aged 18 years and above or the minimum legal gambling age in the state where you reside, whichever is higher.
• Have full legal capacity to enter into a binding agreement.
• Not residing in a country or territory where the use of the Koboy89 platform is prohibited under local law.
• Has never had an account closed or suspended by Koboy89 for any reason previously.
• Not playing on behalf of a third party or acting as an agent for another person.

Each individual is only permitted to register and hold one (1) account only on the platform Koboy89. Registering multiple accounts — whether using the same or different information — is strictly prohibited and constitutes a serious breach of these Terms.

During registration, you are required to provide accurate, truthful, and complete information, including:

• Full name as shown on your official identification document (MyKad or passport).
• An active Malaysian mobile number registered in your own name.
• A valid and accessible email address.
• Your exact date of birth for age verification purposes.

Koboy89 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time, particularly before processing your first withdrawal or when suspicious account activity is detected. Required documents may include a copy of your MyKad, bank statement, or recent utility bill.

Platform Koboy89 accepts deposits via the following Malaysian payment methods:

All deposits must be made using a payment method registered in your own name. Koboy89 does not accept deposits from third parties. If a deposit is identified as originating from a source other than the account holder, Koboy89 reserves the right to freeze the account and return the funds.

Withdrawals on the platform Koboy89 processed within 15 minutes for accounts that have completed KYC verification. Your first withdrawal may take slightly longer due to the initial verification process. Withdrawal conditions are as follows:

• The minimum withdrawal amount is RM 30 each transaction.
• Withdrawals must be made to the same payment method used for the deposit (for security and anti-fraud purposes).
• If an account has an active bonus with unmet wagering requirements, withdrawals will be processed in accordance with the applicable bonus policy.
• Koboy89 reserves the right to request additional supporting documents before approving high-value withdrawals.
• Any withdrawal suspected of being linked to fraudulent activity or money laundering will be placed on hold pending the outcome of an investigation.

All bonuses and promotions offered by Koboy89 — including the Welcome Bonus, reload bonuses, cashback, and other special promotions — are subject to the specific terms stated alongside each offer. The general bonus terms are as follows:

• Each bonus carries a Wagering Requirement (WR) that must be fulfilled before winnings derived from bonus funds can be withdrawn.
• Each bonus may only be claimed once per individual, residential address, IP address, phone number, or payment method.
• Bonus abuse — including low-risk wagering intended to accumulate bonuses without genuine play — is strictly prohibited and may result in bonus cancellation and account closure.
• Koboy89 reserves the right to cancel or modify any promotion at any time without prior notice.
• In the event of a bonus-related dispute, Koboy89's decision is final.

All games offered on the platform Koboy89 — including slots, Live Casino (baccarat, blackjack, roulette), table games, Sports Betting (football, badminton), e-sports, and virtual sports — are conducted in accordance with the standard rules set by their respective game providers.

• All game outcomes generated by the RNG (Random Number Generator) system are final and cannot be appealed.
• Technical issues that occur during gameplay (internet disruptions, disconnections) do not obligate Koboy89 to provide compensation unless there is clear evidence that the issue originated from Koboy89's own systems.
• The use of automated software (bots), third-party tools, or any unfair methods to gain an advantage in games is strictly prohibited.
• Koboy89 reserves the right to void any bet suspected of violating the game rules or these Terms.

Platform users Koboy89 are prohibited from doing the following:

• Registering multiple accounts or using another person's identity.
• Using automated software, bots, or scripts to play or place bets.
• Colluding with other players to manipulate game outcomes.
• Exploiting any bugs or technical vulnerabilities in the platform for personal gain.
• Making deposits or withdrawals using unauthorised payment methods or funds obtained through illegal means.
• Using the platform for money laundering or any other suspicious financial activity.
• Threatening, harassing, or being abusive towards Koboy89 customer support staff.

Any violation of the above may result in immediate account suspension or closure, forfeiture of all balances, and reporting to the relevant authorities.

Koboy89 collects and processes your personal data in accordance with our Privacy Policy, which can be found at Koboy89 Privacy Policy. By using our platform, you agree to the collection and processing of such data.

• Your personal data is protected with 256-bit SSL encryption and stored on secure servers.
• We will not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
• You have the right to request access to the personal data we hold about you at any time.
• Koboy89 may share data with regulatory authorities or law enforcement agencies when required to do so by law.

Koboy89 reserves the right to suspend, freeze, or close any user's account at any time, with or without prior notice, if:

• The user is in breach of any part of these Terms & Conditions.
• There is suspicious or fraudulent activity detected on the account.
• The user provided false or misleading information during registration or the KYC process.
• The account has been inactive for more than 12 consecutive months.
• At the user's own request (voluntary closure).

Users may also voluntarily close their account at any time by contacting the support team Koboy89 via email at support@koboy89.ws. Valid balances will be returned once all active wagering requirements have been fulfilled.

Platform Koboy89 provided "as is". While we make every effort to ensure the platform operates smoothly and securely, we do not guarantee that:

• The platform will always be available without any interruptions, downtime, or technical errors.
• All games will function without bugs or errors under all circumstances.
• All information on the platform is always accurate, complete, and up to date.

Koboy89 is not liable for any financial loss, damages, or inconvenience arising from the use of the platform, technical disruptions, or unfavourable betting outcomes. Users access this platform entirely at their own risk.

Koboy89 fully committed to responsible gambling practices. We provide a range of tools and resources to help users manage their gambling habits:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits from your account settings.
• Betting Limits: Set a maximum bet limit for each gaming session.
• Temporary Self-Exclusion: Temporarily lock your account (7 days, 30 days, or 90 days).
• Permanent Self-Exclusion: Permanently close your account if you need more serious assistance.
• Reality Check: Receive periodic reminders about the time spent and amount of money wagered.

If you or someone you know is struggling with a gambling problem, please reach out to our support team at Koboy89 at support@koboy89.ws or visit the page Responsible Gaming us for more information and access to professional support resources.

Koboy89 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Any changes take effect immediately upon being published on our website.

We will endeavour to notify users of significant changes via an in-platform notice or email to the registered address. However, it remains your responsibility to review these Terms periodically to ensure you are always aware of the latest conditions.

Continued use of the platform Koboy89 following any amendments constitutes your acceptance of the updated Terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the platform Koboy89, please contact us via:

• Email: support@koboy89.ws
• Live Chat: Available 24/7 at the bottom-right corner of the platform
• Response Time: We are committed to responding to all enquiries within 3 minutes via live chat, and within 24 hours by email.

Support team Koboy89 operates 24 hours a day, 7 days a week, 365 days a year — including Malaysian public holidays. We are proficient in both Bahasa Melayu and English.